Last Updated: 21 January 2025
This Privacy Policy describes how Evergreen County Adventure Pure Veg Retreat (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or interact with our website, make enquiries, or book our retreats and experiences.
We are committed to protecting your privacy and ensuring transparency in how your data is handled.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- City / Country
- Booking and payment details
- Preferences related to pure vegetarian (Organic) food, accommodation, wellness, yoga, meditation, nature-based activities, and adventure experiences
b) Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited on our website
- Date and time of visits
c) Communication Data
- Enquiries submitted through forms
- WhatsApp, email, or call communications
- Feedback, reviews, and testimonials (with consent)
2. How We Use Your Information
Your information is used to:
- Process bookings and reservations
- Communicate retreat details and updates
- Provide customer support
- Improve our services, experiences, and website
- Send promotional offers, newsletters, or event updates (only with consent)
- Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyse website traffic and performance
- Remember user preferences
You can choose to disable cookies through your browser settings.
4. Sharing of Information
We do not sell or rent your personal information.
We may share data only with:
- Trusted service providers (payment gateways, booking systems, CRM tools)
- Marketing and communication platforms (email, WhatsApp, CRM and automation tools)
- Legal or regulatory authorities if required by law
All third parties are required to maintain strict confidentiality.
5. Data Security
We implement appropriate technical and organisational measures to safeguard your data against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil booking and service purposes
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal requirements)
To exercise these rights, contact us using the details below.
8. Children’s Privacy
Our services are not directed at children under the age of 18 without parental consent. We do not knowingly collect personal information from minors.
9. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated revision date.
11. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
Evergreen County Adventure Pure Veg Retreat
Email: evergreencounty@gmail.com
Phone: +917760090007
Website: https://www.evergreencounty.com
By using our website and services, you agree to the terms of this Privacy Policy.