evergreencounty

Frequently Asked Questions

1. Location & Accessibility

Evergreen County Retreat is located in Virajpet, Coorg, surrounded by lush greenery and
natural landscapes.

The retreat is approximately 5 km from Virajpet town.

Nearest airports: Kannur (60 km) or Mysore (120 km). Nearest railway stations: Kannur, Mysore, or Hassan.

Yes, the road is motorable for all cars. The last stretch is a village road but manageable.

Yes, taxi or bus transfers can be arranged on earlier request (extra charges).

Nearby attractions include:
● Iruppu Falls
● Chelavara Falls
● Thadiyandamol Peak
● Nalknad Palace
● Talacauvery
● Virajpet Town
● Coffee estates & viewpoints

2. Property & General Information

It is a nature-themed experiential retreat offering wooden cottage stays, unique village-style ambience, and immersive activities.

Absolutely. Families, couples, groups, and solo travellers all enjoy the peaceful and safe environment.

Yes. Children enjoy the open spaces, activities, and nature interaction.

Yes, pets are allowed , we are Eco -friendly property.

Yes, free and secure parking is available inside the property.

Yes — we provide complimentary Wi-Fi at Evergreen County Retreat.

BSNL, Airtel, and Jio networks work here, though signal strength can vary due to the forest terrain.
If there are any fluctuations, the network usually stabilizes within 10–15 minutes.

Yes, we have backup power to ensure essential services operate smoothly.

Yes, the property is secure and well-monitored, making it safe for solo women and men.

Yes, but certain activities may not be suitable. Ground-floor rooms can be provided on request.

Coorg’s climate is cool, so most rooms are non-AC, Our Stoneage rooms do have AC.

3. Stay, Rooms & Facilities

Yes, we offer Group Wooden Cottages, Stone Age Rooms and Family Cottages.

Yes, all cottages have private attached bathrooms.

Yes, we do provide basic toiletries. However, for group stays, it’s better to carry additional toiletries for convenience.

Hot water is available 24/7. You can access it anytime during your stay.

It depends on the cottage type—usually 2 to 7 guests can be accommodated.

Yes, extra beds can be provided on request.

Yes, housekeeping can be provided on request.

4. Check-in / Check-out & Policies

Check-in is at 1:00 PM and check-out is at 11:00 AM.

Yes, it is subject to availability. Guests should inform in advance.

Yes, 50% advance is required to confirm your booking.

We accept UPI, bank transfer, card payments, and select online gateways.

Yes, GST-inclusive packages are available. Details are shared on your bill.

Yes, date changes are allowed based on availability and policy.

Cancellations are allowed as per the retreat’s policy shared during booking. Refunds depend on notice period.

5. Food & Dining

We serve pure vegetarian food, prepared in traditional Coorg style.

We serve meals as a buffet, and we also have an à la carte in-house restaurant at Evergreen County Retreat.

Packages usually include breakfast, dinner, and a lunch (veg buffet ), depending on the package selected.

Yes, we can prepare mild or kid-friendly dishes upon request.

Yes, Jain meals can be arranged with prior notice.

No, outside food is not allowed to maintain hygiene and wildlife safety.

6. Activities & Experiences

Packages usually include water activities, rope activities, indoor/outdoor games, campfire, and night plantation walk with lanterns.

Yes, guests can enjoy kayaking, coracle ride, and pond swimming with life jacket.

Yes, it is supervised and all guests must wear life jackets.

Yes, life jackets and necessary safety equipment are provided.

Yes, multiple rope and adventure activities are available inside the property.

Yes, a guided very unique activity like night plantation walk with lanterns is part of the experience.

Yes, campfire is included in most packages.

Yes, it is subject to climate conditions and may not be conducted during rain.

Yes, games like carrom, chess, cricket, badminton, archery, and more are available.

Yes, guests have access to a clean and well-maintained swimming pool.

Certain activities are safe for toddlers under supervision

Yes, our team can assist with toddlers so parents can enjoy activities peacefully.

7. Booking & Reservations

Bookings can be made through our WhatsApp, Phone call, Online and Website.